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Privacy policy

Effective Date: 10-10-2024

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1. Introduction

At Creative Lens, accessible from www.creativelens.ae, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, and protect your information when you visit our website and use our services.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide when you contact us or book our services.

  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on each page.

  • Cookies: We use cookies to enhance your experience. Cookies are small files stored on your device. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain our services.

  • To process your bookings and inquiries.

  • To improve our website and services based on user feedback and usage data.

  • To communicate with you, including responding to inquiries and sending updates.

  • To send promotional materials and offers, if you have opted to receive them.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and services.

  • Legal Authorities: If required by law or to protect our rights, we may disclose your information to comply with legal obligations.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal data, subject to certain exceptions.

  • Withdraw consent where we rely on consent to process your information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

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